The key differentiator between CapeSafetyGlass and its competitors is its pro-active incident management approach. By adopting this pro-active 'hands on' approach, CapeSafetyGlass ensures that it is continually in control of the entire process and can eliminate any unnecessary delays and wasted costs. The call centre has been structured to support pro-active process management and therefore consists of inbound and outbound agents as well as specialized support staff.

CapeSafetyGlass has expanded into the flat glass market for homes, shop fronts, offices, malls, etc. We offer superior quality and service and because of our experience and presence in auto glass, we have established an advanced pricing structure to give our clients the best value for money while not sacrificing beautiful finishes and designs.

One of the key performance measures in any business remains customer value and customer experience perceptions. At CapeSafetyGlass we fully understand this and ensure that the service we provide not only meets but exceeds the customer's expectations. We pride ourselves in our ability to provide administration solutions for our clients.